LEGAL NOTICES
Effective 01/11/2019
In accordance with the provisions of Articles 6-III and 19 of Law n°2004-575 of 21 June 2004 for Confidence in the Digital Economy, known as the L.C.E.N., Users of the site are informed that the present legal notice.
Connection to and browsing of the site (indicate the name of the site) by the User implies full and unreserved acceptance of this legal notice.
These are available on the site under the heading "Legal information".
ARTICLE 1: THE PUBLISHER
Publishing the site is provided by the company SARL ALTERRA (Hydratis) with a capital of 10,000 euros, registered in the Paris Trade and Companies Register under number 852919976, whose registered office is located at 10 Rue de Penthièvre, number
telephone 0143488556, e-mail address: jeremyboue@hydratis.co.
Intracommunity VAT number: FR44852919976 The Director of the publication is JEREMY BOUE
ARTICLE 2: THE HOST
The website host is the company wix, whose headquarters are located in Tel Aviv, Israel, with the telephone number : ________________.
ARTICLE 3: ACCESS TO THE SITE
The site is accessible from any location, 7 days a week, 24 hours a day, except in cases of force majeure, scheduled or unscheduled interruptions that may arise from a need for maintenance.
In case of modification, interruption or suspension of the services the site cannot be held responsible.
ARTICLE 4: DATA COLLECTION
The site ensures that the User's personal information is collected and processed with respect for privacy in accordance with the law n°78-17 of 6 January 1978 relating to information technology, files and freedom. The site is registered with the CNIL under the number ________________.
In accordance with the French Data Protection Act of 6 January 1978, the User has the right to access, rectify, delete and oppose his or her personal data. The User exercises this right:
- by mail to the following address - by post to 10 Rue de Penthièvre ;
- via a contact form;
1 /2
- via his personal space ;
ARTICLE 5: COOKIES
The User is informed that during his visits to the site, a cookie may be automatically installed on his browser.
By browsing the site, he accepts them.
A cookie is an element that does not allow the User to be identified but is used to record information relating to the User's navigation on the website. The User may deactivate this cookie by using the settings in his or her browser software.
ARTICLE 6: INTELLECTUAL PROPERTY
Any use, reproduction, distribution, marketing, modification of all or part of the site www.hydratis.co, without the authorisation of the Publisher is prohibited and may result in legal action and prosecution as provided for in particular by the Intellectual Property Code and the Civil Code.
For more information, please refer to the Terms and Conditions of the website accessible under the heading "Terms and Conditions".
ARTICLE 7: RETURNS & REFUNDS
----
Our policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.
To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
To make a return, you must show us a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
Refunds (if any)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision on whether to approve or reject your claim.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain number of days.
Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again first.
Then contact your credit card company, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you still have not received your refund, please contact us at contact@hydratis.co.
Sale items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items are not refundable.
Exchanges (if applicable)
We will only replace an item if it is faulty or damaged. If in this case you wish to exchange it for the same item, please send us an e-mail to contact@hydratis.co and send us your item to: 10 Rue de Penthièvre, Paris, 75008, France.
Gifts
If the returned item was identified as a gift at the time of purchase and was sent directly to you, you will receive a gift credit equal to the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.
If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first and give it to you later, we will send a refund to the gift giver and they will know that you have returned the item.
Shipping
To return an item, you must mail it to: 10 Rue de Penthièvre, Paris, 75008, France.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from it.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item worth more than £75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return.